Privacy Policy

Last updated: March 2026

VA Onyx ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Submit a contact or booking form
• Book a demo session
• Apply to join as a Virtual Assistant
• Communicate with us via email or social media

This may include your name, email address, phone number, company name, and any other details you choose to share.

2. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide the services you've requested
• Match clients with suitable Virtual Assistants
• Send relevant service communications and updates (with your consent)
• Improve our website and services
• Comply with legal obligations

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers who assist us in operating our website or conducting our business, provided they agree to keep this information confidential.

4. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes outlined in this policy or as required by law.

5. Your Rights

Depending on your location, you may have the right to access, correct, or delete the personal data we hold about you. To exercise any of these rights, please contact us at hello@vaonyx.com.

6. Cookies

Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings; however, some features of our site may not function correctly as a result.

7. Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last updated" date at the top of this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at hello@vaonyx.com.